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Troubleshooting

This page contains resources for dealing with technical issues that may arise on our various platforms.

What's Here

Vocareum Troubleshooting

The Vocareum Troubleshooting page contains guides for dealing with common issues in the Vocareum environment. If these steps do not resolve your issue, you may need to use the Platform Issue Template to report a Vocareum outage, or the Bug Report Template if you are extremely confident that your solution is incorrectly failing a test cell.

Proctoring Troubleshooting

The Proctoring Troubleshooting page contains information related to exam proctoring with Canvas/edX. There are section-specific guides for approaching common issues during exams. If these steps do not resolve your issue, you should use the Platform Issue Template to report your problem on Piazza.

Modules Installed In Vocareum

This is a comprehensive list of every module that is pre-installed in your Vocareum Jupyter Notebook environment. You should refrain from installing and using packages not listed here, as it may prevent the auto-grader from functioning correctly.